Latticework Support
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Articles
Recent activity by Latticework Support-
What is AmberCloud?
The combination of Amber & AmberCloud forms your own Personal Hybrid Cloud. AmberCloud account is a proprietary central cloud service used to provide user identity management and routing services. ...
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What is Amber iX?
The Amber iX app for iOS and Android lets you safely and effortlessly access and share your files, photos, videos, music, and memories from anywhere. The Amber iX Desktop app can be used to do the ...
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Contact Us
Please contact our Support Team if you have any questions or concerns regarding VAIsense. Office Hours: Monday thru Friday from 9:00 AM to 5:00 PM PST. Submit a Ticket Email: support@vaisense.com ...
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VAISense Security Storage Manual
To configure storage settings, go to Settings > System. In the Recording section, set the remaining storage threshold (in GB). When this limit is reached, choose one of the following actions: St...
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VAISense Manuals
For general manuals on VAISense, please refer to the online repository link found below. This includes: VAISense Security Manual VAISense Quick Start Guide VAISense Customer Portal Guide PRO Tools...
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PROTools
The product comes with a feature called PRO Tools. In pro tools, users or developers can host their own container application or install new docker applications from the app store. Please refer to ...
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Cameras Performance Optimization
To ensure optimal performance and maximize the number of cameras the system can support, please review the Stream Source and AI Service tabs in each camera's settings. 1. Stream Source Each camera ...
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How to Add LED Display
NOTE: Before adding, make sure that the LED display’s IP address is on the same subnet as the VAISense device. 1. Navigate to the IoT Devices section. 2. Click Add Device, then select LED Display...
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Warranty & Policies
Your Vaisense device includes a standard warranty of 30 days for a refund and 3 years for parts coverage.Please see the attachment for the full policy details. If you're experiencing any issues, we...
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VAISense Phoenix Hardware Features
VAISense Makes it EasyEnhance What You HaveBenefit from the power of visual AI sooner and more easily with VAISense. Bring your existing camera infrastructure and we'll bring the rest. If you're st...