Avatar

Latticework Support

  • Total activity 28
  • Last activity
  • Member since
  • Following 0 users
  • Followed by 0 users
  • Votes 0
  • Subscriptions 0

Articles

Recent activity by Latticework Support Recent activity Votes
  • Contact Us

    Please contact our Support Team if you have any questions or concerns regarding VAIsense. Office Hours: Monday thru Friday from 9:00 AM to 5:00 PM PST. Submit a Ticket Email: support@vaisense.com ...

  • VAISense Security Storage Manual

    To configure storage settings, go to Settings > System. In the Recording section, set the remaining storage threshold (in GB). When this limit is reached, choose one of the following actions: St...

  • VAISense Manuals

    For general manuals on VAISense, please refer to the online repository link found below. This includes: VAISense Security Manual VAISense Quick Start Guide VAISense Customer Portal Guide PRO Tools...

  • PROTools

    The product comes with a feature called PRO Tools. In pro tools, users or developers can host their own container application or install new docker applications from the app store. Please refer to ...

  • Cameras Performance Optimization

    To ensure optimal performance and maximize the number of cameras the system can support, please review the Stream Source and AI Service tabs in each camera's settings. 1. Stream Source Each camera ...

  • How to Add LED Display

    NOTE: Before adding, make sure that the LED display’s IP address is on the same subnet as the VAISense device.  1. Navigate to the IoT Devices section. 2. Click Add Device, then select LED Display...

  • Warranty & Policies

    Your Vaisense device includes a standard warranty of 30 days for a refund and 3 years for parts coverage.Please see the attachment for the full policy details. If you're experiencing any issues, we...

  • VAISense Phoenix Hardware Features

    VAISense Makes it EasyEnhance What You HaveBenefit from the power of visual AI sooner and more easily with VAISense. Bring your existing camera infrastructure and we'll bring the rest. If you're st...

  • Initial Setup

    Here you can find the video tutorial on the Initial Setup of your VAISense Phoenix Server.

  • What brand of cameras are supported?

    VAISense Security is designed to work with existing IP cameras and are able to support most major camera brands that are NDAA compliant. (Verified) Supported Camera Brands Hikvision Dahua Vivotek ...