Latticework Support
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Articles
Recent activity by Latticework Support-
Why am I getting a 401 error on Customer Portal and/or Central Control and Monitor?
If you see a 401 error saying that you are not authorized when attempting to view camera feeds, please check if you are using a supported browser and that you have the correct permissions. Contact ...
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Where can I submit feedback?
Thank you for being a user of VAISense! If you have any suggestions, feedback, or feature requests, please post a comment in our community topic: Feature Requests.
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VAISense Security Release Notes
____________________________________VAISense Security 3.8.3Bug Fixes and Enhancements:Disable to select AI source stream setting. Notes for Users: CompatibilityAmber OS: 0.12.12 degirum-server: 0.1...
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PRO Tools Release Notes
Pro Tools 2.1.1 Release Date: Dec 4th ,2025OverviewUpdate for amber anywhere connectionWhat’s NewAppstore UI bugs fixed PRO Tools 1.27.3 - 1.27.4Bug Fixes and EnhancementsImproved Amber Anywhere co...
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Amber OS Release Notes
Amber OS: 0.12.12 Release Date: Dec 23th ,2025 OverviewThis version optimizes the feature of Relay 2.0.What’s NewRelay 2.0 function updatedAmber OS 0.11.8 - 0.11.11Bug Fixes and Enhancements Impro...
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Adding Cameras To VAISense
How to video to teach you to Add Cameras To VAISense.
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Customer Portal Setup (for Amber OS versions prior to 0.12.x)
How to video on Customer Portal Setup
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AmberCloud Account Creation
Here is a short video on AmberCloud Account Creation