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Latticework Support

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Recent activity by Latticework Support Recent activity Votes
  • Initial Setup

    Here you can find the video tutorial on the Initial Setup of your VAISense Phoenix Server.

  • What brand of cameras are supported?

    VAISense Security is designed to work with existing IP cameras and are able to support most major camera brands that are NDAA compliant. (Verified) Supported Camera Brands Hikvision Dahua Vivotek ...

  • How to add IoT devices

    Please refer to the linked articles on adding our supported IoT devices:USB DAC - How to add USB DAC IP Occupancy Sensor - Coming Soon! LED Display - How to add LED Display IP Speaker - Coming Soon...

  • How to set up VAISense

    Hardware setup Here is a link to a helpful video on this process. Connect an ethernet cable from your VAISense to a switch or router which connects to the internet. Connect the power adapter from ...

  • How to create an AmberCloud account

    Here is a link to a helpful Video on this process.  Go to https://myamber.cloud and then select “Create an account”.  Use your email to create your AmberCloudID and create a password. Then select ...

  • How to create an Alert

    To start making alerts and having them show up in the Alerts tab, navigate to Settings->Event Management Select the “+ Add” button to add a rule to trigger an alert by some event in a camera strea...

  • How many cameras can one VAISense support?

    The recommended number of supported cameras depends on the CPU model in the VAISense device: Intel i5 CPU: Supports up to 32 cameras Intel i3 CPU: Supports up to 24 cameras

  • What are stream sources?

    Most IP cameras support multiple streams, allowing you have to different configurations for each of them. The most common use case would be to set one stream as higher definition for recording purp...

  • How to add Cameras with Discovery

    Here is a link to a helpful video on this process. VAISense Security system employs ONVIF Profile S protocol to scan the local network, identifying available cameras not yet connected to the system...

  • Hardware Setup

    Please click this link to view a short video on the VAISense Hardware Setup.