Latticework Support
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Articles
Recent activity by Latticework Support-
Why am I getting a 401 error on Customer Portal and/or Central Control and Monitor?
If you see a 401 error saying that you are not authorized when attempting to view camera feeds, please check if you are using a supported browser and that you have the correct permissions. Contact ...
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Where can I submit feedback?
Thank you for being a user of VAISense! If you have any suggestions, feedback, or feature requests, please post a comment in our community topic: Feature Requests.
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VAISense Security Release Notes
____________________________________VAISense Security 3.8.3Bug Fixes and Enhancements:Disable to select AI source stream setting. Notes for Users: CompatibilityAmber OS: 0.12.12 degirum-server: 0.1...
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PRO Tools Release Notes
Pro Tools 2.1.1 Release Date: Dec 4th ,2025OverviewUpdate for amber anywhere connectionWhat’s NewAppstore UI bugs fixed PRO Tools 1.27.3 - 1.27.4Bug Fixes and EnhancementsImproved Amber Anywhere co...
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Amber OS Release Notes
Amber OS: 0.12.12 Release Date: Dec 23th ,2025 OverviewThis version optimizes the feature of Relay 2.0.What’s NewRelay 2.0 function updatedAmber OS 0.11.8 - 0.11.11Bug Fixes and Enhancements Impro...
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Adding Cameras To VAISense
How to video to teach you to Add Cameras To VAISense.
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Customer Portal Setup (for Amber OS versions prior to 0.12.x)
How to video on Customer Portal Setup
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AmberCloud Account Creation
Here is a short video on AmberCloud Account Creation
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What is AmberCloud?
The combination of Amber & AmberCloud forms your own Personal Hybrid Cloud. AmberCloud account is a proprietary central cloud service used to provide user identity management and routing services. ...
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What is Amber iX?
The Amber iX app for iOS and Android lets you safely and effortlessly access and share your files, photos, videos, music, and memories from anywhere. The Amber iX Desktop app can be used to do the ...