Latticework Support
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Articles
Recent activity by Latticework Support-
Why am I getting a 401 error on Customer Portal and/or Central Control and Monitor?
If you see a 401 error saying that you are not authorized when attempting to view camera feeds, please check if you are using a supported browser and that you have the correct permissions. Contact ...
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Where can I submit feedback?
Thank you for being a user of VAISense! If you have any suggestions, feedback, or feature requests, please post a comment in our community topic: Feature Requests.
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VAISense Security Release Notes
VAISense Security 3.17.3What's NewAdded new feature: Semantic Search.Added support for USB extension functionality.Added Alert Recording Cloud Backup support with VAISense Cloud.Added Dual Stream R...
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PRO Tools x86 Release Notes
Pro Tools: 2.2.507/10/2026New FeatureAdd VAISenseAnywhere to fulfill VAIsense Cloud forwarding use.Bug fixed and EnhancementPick up some features from 2.2.x. (No Recommend to show to end user)Pro T...
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Amber OS Release Notes
Amber OS: 0.14.6 Release Date: 9/16/2026 Bug fixed & Improvements Improved License Manager stability. Amber OS: 0.14.4 Release Date: 8/28/2026 Bug fixed & Improvements Refined the setup flow of...
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Adding Cameras To VAISense
How to video to teach you to Add Cameras To VAISense.
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Customer Portal Setup (for Amber OS versions prior to 0.12.x)
How to video on Customer Portal Setup
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AmberCloud Account Creation
Here is a short video on AmberCloud Account Creation
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What is AmberCloud?
The combination of Amber & AmberCloud forms your own Personal Hybrid Cloud. AmberCloud account is a proprietary central cloud service used to provide user identity management and routing services. ...
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What is Amber iX?
The Amber iX app for iOS and Android lets you safely and effortlessly access and share your files, photos, videos, music, and memories from anywhere. The Amber iX Desktop app can be used to do the ...