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Latticework Support

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Latest activity by Latticework Support
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    Latticework Support created an article,

    Why am I getting a 401 error on Customer Portal and/or Central Control and Monitor?

    If you see a 401 error saying that you are not authorized when attempting to view camera feeds, please check if you are using a supported browser and that you have the correct permissions. Contact ...

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    Latticework Support created an article,

    Where can I submit feedback?

    Thank you for being a user of VAISense! If you have any suggestions, feedback, or feature requests, please post a comment in our community topic: Feature Requests.

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    Latticework Support created an article,

    VAISense Security Release Notes

    VAISense Security 3.17.3What's NewAdded new feature: Semantic Search.Added support for USB extension functionality.Added Alert Recording Cloud Backup support with VAISense Cloud.Added Dual Stream R...

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    Latticework Support created an article,

    PRO Tools x86 Release Notes

    Pro Tools: 2.2.507/10/2026New FeatureAdd VAISenseAnywhere to fulfill VAIsense Cloud forwarding use.Bug fixed and EnhancementPick up some features from 2.2.x. (No Recommend to show to end user)Pro T...

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    Latticework Support created an article,

    Amber OS Release Notes

    Amber OS: 0.14.6 Release Date: 9/16/2026 Bug fixed & Improvements  Improved License Manager stability.  Amber OS: 0.14.4 Release Date: 8/28/2026 Bug fixed & Improvements   Refined the setup flow of...

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    Latticework Support created an article,

    Adding Cameras To VAISense

    How to video to teach you to Add Cameras To VAISense.

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    Latticework Support created an article,

    Customer Portal Setup (for Amber OS versions prior to 0.12.x)

    How to video on Customer Portal Setup 

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    Latticework Support created an article,

    AmberCloud Account Creation

    Here is a short video on AmberCloud Account Creation

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    Latticework Support created an article,

    Hardware Setup

    Please click this link to view a short video on the VAISense Hardware Setup. 

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    Latticework Support created an article,

    What is AmberCloud?

    The combination of Amber & AmberCloud forms your own Personal Hybrid Cloud. AmberCloud account is a proprietary central cloud service used to provide user identity management and routing services. ...